How to order?
How to order?
First time customers
You do not need to pre-register to shop at Louise's Toy Store. Simply browse around and fill your cart with goodies. You will always see the status of your shopping cart at the bottom of each page. You can click the "View Cart" button to change or remove items from your shopping cart. If you do make changes to your shopping cart remember to click the "Update Cart" button to save these changes.
Your shopping cart is shown at the bottom of any page you are looking at.
When you are done click the "Checkout" button and complete the Billing Information and the Shipping information forms on the first checkout page. Click the "Continue to next step" button to review your information. If you need to make changes click the "Back" button. Clicking the "Continue to next step" button on the review page will complete the the order.
You will receive two emails from us.
The first is to confirm your purchase.
The second email will request that you click a link to complete your first time registration as a customer with us. This link will only work once. Please complete all the requested information on that page.
We accept payments either via EFT or via PayFast. PayFast is a secure payment processing service which can accept credit cards (VISA and Mastercards) Instant EFT ( bank transfers to any of SA's four biggest banks that get instantly verified) mimoney and Ukash.
If you have already been registered as a customer we suggest you login before you checkout an order. This will enable the system to make your previous information available to you during the checkout process. You will receive an email from us to confirm your purchase. We will confirm receipt of your payment and start processing your order.
Keeping track of your orders
Once you have logged in use the "My Account" menu link at the very top of the page. Now click the "Orders" tab at the top of the content area. You will see a list of all your orders. If you click the order number you will see the detailed order.
Please do not hesitate to send us an email if you need to change or query any of your orders.
We deliver throughout the world. For local address's delivery charges are calculated after you have given us the delivery information for an order on page two of the checkout process. To South African Addresse's deliver by courier. You will receive a tracking number from us when your order is sent. We will deliver to other countries where the cost will be dependant on the size of the shipment and the delivery location, and we will quote on an individual order basis.
If you wish to repeat an order, click on "My Account" at the top of the page. Click on the "Orders" tab, you will then see a complete list of orders you have placed with Louise's Toy Store. Click on the "Reorder" button next to the order you wish to repeat and we will recreate that order. You can change quantities and add or delete items as you wish, and then checkout as normal.